The Addamo’s
Privacy Policy
Last updated 18th March 2026
1. We respect your privacy
(a) Life and Business in Flow Pty Ltd t/as The Addamo's (ABN: 73 678 047 071) (The Addamo’s, We, Our) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy sets out how we collect and treat your personal information.
(b) We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), to the extent applicable, the EU General Data Protection Regulation (GDPR), and where applicable, the Notifiable Data Breaches scheme.
(c) ‘Personal information’ is the information we hold that is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
2. What personal information is collected
(a) The Addamo's will, from time to time, receive and store the personal information you submit to our website, provide to us directly or give to us in other forms. We will only collect personal information that is reasonably necessary for one or more of our functions or activities, including to provide services to you.
(b) You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and/or process your product or service order.
(c) We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Where practicable, we will collect personal information directly from you. If we collect personal information about you from a third party, we will take reasonable steps to notify you in accordance with APP 5.
(d) Additionally, we may also collect any other information you provide while interacting with us. This includes personal information you provide to us when creating comments, tweets, posts, photos, pictures, images, videos, materials or other user-generated content or information (User Content). Please be aware that User Content you post publicly may contain personal information that will be visible to others. We recommend you exercise caution when posting personal information in public forums.
3. How we collect your personal information
(a) The Addamo's collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
(b) By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How we use your personal information
(a) The Addamo's may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you (direct marketing). We may use your personal information to improve our products and services and better understand your needs.
(b) The Addamo's will use personal information only for the purposes disclosed in this Privacy Policy and for which we have a lawful basis under the Privacy Act 1988 (Cth) and, where applicable, the GDPR. This may include to:
(i) provide you with products and services during the usual course of our business activities;
(ii) administer our business activities;
(iii) manage, research and develop our products and services;
(iv) provide you with information about our products and services;
(v) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
(vi) investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website. We will inform you at the time of collection which information is mandatory for service provision and which is optional.
(c) We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail. For direct marketing communications, you have the right to opt-out at any time by contacting us at support@kateaddamo.com or by using the unsubscribe mechanism provided in our marketing communications. We will process your opt-out request within a reasonable timeframe and will not charge you for making an opt-out request.
(d) Additionally, if you post your User Content with any personal information including identifying information such as location or name, you consent to The Addamo's using that information with your User Content for advertising and promotional purposes, or other related business purposes. You may withdraw this consent at any time by contacting us at support@kateaddamo.com. Please note that withdrawal of consent may affect our ability to provide certain services to you
5. Disclosure of your personal information
(a) The Addamo's may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. Personal information is only supplied to a third party when it is required for the delivery of our services or where otherwise permitted under the APPs. We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
(b) We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
(c) We may also use your personal information to protect our copyright, trademarks, legal rights, property or the safety of our website, our customers, clients or third parties.
(d) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. Where reasonably practicable, we will notify you before your personal information is transferred and becomes subject to a different privacy policy. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality and comply with privacy obligations equivalent to those in this Privacy Policy. The purchaser will be required to continue to handle your personal information in accordance with the APPs. We would seek to only disclose information in good faith and where permitted by law.
6. General Data Protection Regulation (GDPR) for the European Union (EU)
(a) The Addamo's will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
(b) We process your personal information primarily as a Controller as defined in the GDPR. In limited circumstances where we process personal information on behalf of another entity, we act as a Processor.
(c) We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
(d) We will collect your personal information based on a lawful basis under GDPR Article 6, which may include your consent, contractual necessity, legal obligations, vital interests, public tasks or our legitimate interests. Any data collected will be adequate, relevant, and limited to what is necessary for its purpose (data minimisation). We will keep your data safe and secure.
(e) We will also process your personal information if it is necessary for our legitimate interests, or to fulfill a contractual or legal obligation.
(f) We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
(g) We do not collect or process any personal information from you that is considered "Special Categories of Personal Data" under GDPR Article 9 (such as personal information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation) or “Sensitive Information” under the Privacy Act 1988 (Cth) unless we have obtained your explicit consent, or another lawful exception under GDPR Article 9(2) or the Privacy Act 1988 (Cth) applies.
(h) You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or guardian. We do not knowingly collect or process the personal information of children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as soon as possible.
7. Your rights under the GDPR
(a) If you are an individual residing in the EU or European Economic Area (EEA), you have certain rights as to how your personal information is obtained and used. The Addamo's complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU or EEA.
(b) Except as otherwise provided in the GDPR, you have the following rights:
(i) to be informed how your personal information is being used;
(ii) access your personal information (we will provide you with a free copy of it);
(iii) to correct your personal information if it is inaccurate or incomplete;
(iv) to delete your personal information (also known as "the right to be forgotten");
(v) to restrict the processing of your personal information;
(vi) to retain and reuse your personal information for your own purposes;
(vii) to object to your personal information being used; and
(viii) to object against automated decision-making and profiling.
(c) Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.
(d) We may ask you to verify your identity before acting on any of your requests.
8. Hosting and International Data Transfers
(a) Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia.
(b) You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
9. Security of your personal information
(a) The Addamo's is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
(b) Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and the Australian Privacy Principles, and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
(c) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take reasonable steps to safeguard against unauthorised disclosures of information, The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take reasonable steps to safeguard against unauthorised disclosures of information, we cannot provide absolute assurance that personal information will never be disclosed in an unauthorised manner. In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner as required by law. In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner as required by law.
10. Access to your personal information
(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable to the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@kateaddamo.com. We will respond to your request within a reasonable period (usually within 30 days). We will not charge you for making a request but may charge a reasonable fee for giving access if a substantial amount of time is required to locate, compile or provide the information. We will notify you of any applicable charges before processing your request.
(b) We may refuse to provide you with access to your personal information in certain circumstances set out in the Privacy Act 1988 (Cth), including where: (a) giving access would be unlawful; (b) denying access is required or authorised by law; (c) giving access would be likely to prejudice law enforcement activities, legal proceedings, or negotiations; (d) giving access would reveal our commercially sensitive decision-making processes; (e) giving access would be likely to prejudice enforcement activities; or (f) giving access would pose a serious threat to life, health or safety. If we refuse your request for access, we will provide you with written reasons for the refusal (except to the extent it would be unreasonable to do so) and inform you of the mechanisms available to complain about the refusal.
11. Complaints about privacy
If you have any complaints about our privacy practices, please send details of your complaints by email to support@kateaddamo.com. We take complaints very seriously and will acknowledge receipt of your complaint within 7 days and investigate and respond to your complaint within a reasonable period (usually within 30 days). If you are not satisfied with our response, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) by calling 1300 363 992, visiting www.oaic.gov.au, or writing to GPO Box 5218, Sydney NSW 2001.
12. Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Privacy Policy at any time, in our sole discretion. Where changes are material and may affect how we handle your personal information, we will take reasonable steps to notify you in accordance with APP 1.5, which may include posting a prominent notice on our website, sending you an email notification, or other appropriate means. Material modifications will be effective 30 days after we provide notice of the changes. For non-material administrative changes, modifications will be effective immediately upon posting on our website. We will update the ‘Last Updated’ date at the top of this Privacy Policy when changes are made. Please check back from time to time to review our Privacy Policy.
13. Website
13.1. When you visit our website
When you access our website www.theaddamos.com we may collect information including, but not limited to, your browser type, operating system, the website you visited prior to ours, IP address, pages accessed, time and date of visit, and other technical details. This data may be gathered through cookies, web beacons, and similar technologies. Although this information may not personally identify you when viewed independently, it may be considered personal information under the Privacy Act 1988 (Cth) if capable of being linked to you. We use this information in an aggregated form to analyse site usage, enhance our services, and improve user experience.
13.2 Cookies
Our website may occasionally use cookies, which are small files that help identify you upon returning to our site and store details about your usage. Cookies are not harmful programs that access or damage your system. Most browsers automatically accept cookies, but you can opt to reject them by modifying your browser settings, which may affect your ability to use our website fully. Cookies may be used to analyse web traffic and improve the visitor experience. Additionally, cookies might be used to serve relevant advertisements through third-party services like Google Ads. These ads may be displayed on our website or other websites you visit.
13.3 Third-party sites
Our website may include links to third-party websites not owned or controlled by us. These links are provided for your convenience and do not imply sponsorship, endorsement, or approval of these sites. Be aware that The Addamo's is not responsible for the privacy practices of other websites. We advise users to read the privacy policies of each site that collects personally identifiable information when leaving our website.
